Terms of service

By placing an order with Vivaeg, you agree to the following terms and conditions:

All orders must be confirmed before starting the design, drawing, production, or execution process.

Prices may vary depending on the size, design, materials, and details requested by the customer.

A deposit or full payment may be required before starting custom-made orders.

Custom-made orders cannot be canceled, refunded, or exchanged once the work has started.

The customer is responsible for providing accurate information, including name, phone number, address, sizes, colors, and design details.

Colors may slightly differ from photos due to lighting, screen settings, or material nature.

Any changes requested after order confirmation may affect the final price and delivery time.

Vivaeg has the right to refuse or cancel any order if the requested details are unclear, incomplete, or not suitable for execution.

All designs, photos, artworks, and content created by Vivaeg are owned by the brand and cannot be copied, reused, or published without permission.

Vivaeg may update these terms and conditions at any time when needed.